Thank you for visiting Eliant's online Customer Experience Monitor. This Privacy Policy tells you how we use personal information collected at this site. By using this site, you are accepting the practices described in this Privacy Policy. These practices may be changed, but any changes will be posted. You are encouraged to review the Privacy Policy whenever you visit the site to make sure that you understand how any information you provide will be used.
Note: The practices set forth in this Privacy Policy are for the Eliant online Customer Experience Monitor only. If you link to other web sites, please review the privacy policies posted at those sites.
Collection of Information
We have received information about you directly from your home builder, such as name, address, contact information, etc. This personal information is NEVER provided to other companies for marketing or any other purposes. This information is combined with your survey answers to provide in-depth feedback to your home builder or contractors regarding your Customer Experience. Your home builder will receive a report which includes your name and your ratings. Your builder may contact you to resolve any issues you choose to raise in your survey.
Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookies can help customize this site for you and also help in saving your responses and/or your position in the survey in case you want to start it now and finish it at a later time. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information will not be shared with third parties.
Distribution of Information
We may be asked to share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so ONLY WHEN: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.
Privacy Contact Information
If you have any questions, concerns, or comments about our Privacy Policy you may contact us using the information below:
By e-mail: surveys@eliant.com
By Phone: 949-753-1077 ext. 0
We reserve the right to make changes to this policy. Any changes to this policy will be posted.